|
The
Great Ride is a communication course unlike any other. Its focus
is on communication within teams and is geared toward managers and
their staff, consultants, team leaders, and executives.
This
course brings together the excellently written work of Paul Macklin,
director of Amazing People, and Dr. Stephanie Burns' design of behaviourally
based on-line learning assignments delivered in the metaphorically
rich adventure of a world-wide tour on the back of a virtual motorcycle.
Introduction
Communication
is something we all do all of the time and often without much thought.
As a result it is a skill that it is easy to take for granted. In
the same way that we are unaware of the air we breathe until it
is polluted or absent, we can miss the importance of effective communication,
simply because we take it to be a natural capability.
In
your professional life much of your success will be founded upon
your communication skills and your ability to lead and facilitate
effective communication with others.
Intelligent
Space©
is the term assigned to the context in which effective communication
takes place and to the process and experience of the communication
itself.
What
is Intelligent Space?
Intelligent
Space refers to the physical, mental, social or emotional environment
or space for communicating, thinking and acting in which a group
of people can be more effective at solving problems together than
they are as individuals.
Intelligent
Space is built upon a set of disciplined practices and mindsets
that enable issues and opportunities to be explored fully, ideas
to be generated freely and options to be skilfully evaluated in
order to find the optimal solution to the problem or opportunity
at hand.
When
it occurs, Intelligent Space is palpable. That is to say, the positive
quality of communication, openness, problem solving, trust and interaction
rises to a level that is noticeable by those present.
With
experience you will be able to identify the signs that a group has
moved from conflict and confusion towards Intelligent Space. It
is my aim that over time you will become skilled and confident in
helping groups make the transition themselves.
The
Skills of Intelligent Space
Read
the list of skills that are active when you are creating Intelligent
Space below. These are the skills that will be explored in this
course. Some, or even all, of these skills may be familiar to you
from other courses. If so, that is very good, as you will benefit
from those experiences enabling you to go further faster in your
learning process.
As
a collection these skills very specifically contribute to effective
communication and dialogue.
•
Open discussion and active enquiry into the issues, evidence,
causes, impacts and perspectives of the problem, evidenced by
the skilful use of high gain and open questions and active listening.
•
Trust and mutual regard for the perspectives and contributions
of all team members evidenced by the acknowledgment and validation
of each contributor and contribution.
•
Willingness and ability to suspend judgement and sustain
paradox long enough to find 'yes and' solutions that help to resolve
seemingly opposite points of view.
•
Self-reflection enabling an understanding of the impact
that our perspectives, reasoning, assumptions, needs and emotional
states have on our particular point of view.
•
Skilful expression of information, ideas and points of
view that includes the use of pre-framing, relative language,
metaphor and story telling. Skllfull expression provides the audience
with both our content and our perspective. Through skillfull expression
we take a relative position and say 'This is what I see from where
I sit and here's why I sit here', as opposed to the absolute position
that says 'This is what is'.
•
Ongoing feedback surrounding the content of the discussion
(seeking clarification, summarising and confirming understanding).
Ongoing feedback around group process and team behaviours will
enables the group to stay on task and stay in Intelligent Space.
•
Effective dialogue, (from the original root di - two, logos
- meaning) is a two-way exchange of meaning from which a unified
point of view can be built.
Participant
process
You
begin the learning adventure in a new kind of on-line environment
preparing and studying the introductory chapter in the Creating
and Sustaining Intelligent Space Reference Manual. Once oriented
to the course and prepared psychologically the adventure of a virtual
life time begins when you and your team mates select your mototcycle
and head out on The Great Ride. From there the fun and experiential
learning begin.
The
course is delivered as you travel together in a small group around
the globe on a 2004/3D Custom El Ratoncito motorcycle specially
designed with all the on-board features necessary to facilitate
a blended learning experience (using written study materials and
on-line assignments and student interactions).
While
on the road you are directed to study each chapter of rich content
found in the Creating Intelligent Space Reference Manual while parked
in various locations around the world. You then travel to new and
exciting places where on-line assignments are delivered on the El
Ratoncito's pop up display.
|